And I find it kinda funny
I find it kinda sad
The dreams in which I'm dying
Are the best I've ever had
|
. // bloglinks +
airina
artieee
bjössi
brandon
caterina
chillicrapblog
chris (one-year-gap)
cordelia
dhalif
donald
ember
ewan
ewen
fadil
frances
giggs
guthrie
huiwen
ian
ivy
jane
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kenny
labbit
leck koon
leonard
linus
marcus
maria
melissa
melvin
michelle
morganth
nat ho
nat yong pamela
potatobiscuit
pris meimei
rudi
sade
samantha
sidney
siew ling
silver
sharon
stacy
terentius
travis
tom
wenting
zhen ru
. // archives +
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09/01/2008 - 10/01/2008
*boy and his mom walks up to counter first thing when I open the doors*
Me: "Hi, good afternoon! *smiles* How may I help you?"
Boy: "This copy of Half-Life's CD-Key is in use."
Me: "Oh, alright... I'll go grab another copy for y--"
Boy: "No, I want a refund. I already came down twice yesterday to change it."
Me: "Actually, we don't do refunds unless the game doesn't work."
Boy's mom: "Well, we don't care. The game technically doesn't work, so I'm demanding a refund."
Me: "Uhm, let me speak to my boss."
*proceeds to tell boss about situation*
Me: "Alright, he gave me the green light so I'll ref--"
Boy's mom: "What kind of service is this?! I said I wanted to speak to your boss!"
Me: "Eh..?"
Boy's mom: "Don't give me that, you heard me. I told you I wanted to speak to your boss when you were speaking to him. You should have handed the phone to me!"
Me: "Uhm, but I'm refunding the mo--"
Boy's mom: "I don't just want the refund! I want TRAVEL FARE! My son came back to this very shop three times already! This is the third time!"
Me: "I'm sorry ma'am but this isn't--"
Boy's mom: "So what now? I don't get compensation?! What kind of place is this anyway?! Why do you sell faulty games?!"
Me: "It's not our fault ma'am, we get them from the distributor, we sell them."
Boy's mom: "So I still don't get my son's travel compensation?"
*boy tugs on mom's sleeve and shakes his head, embarrassed*
Me: "I'm sorry ma'am, but what happened isn't our fault. We don't have omniscience and we can't tell you if your game's CD-key is in use. If you really want to make a scene, take it to Valve."
Boy's mom: "Honestly, how RUDE!"
Me: "Listen, ma'am. You're not going to be able to find such patient salespeople elsewhere. YOU try. They'd argue with you from the beginning. But even the most patient people have limits, so don't test it."
Boy: "Mom, can we go? Don't blow this up."
Boy's mom: "Fine, I want my money. *glares at me and then turns to the boy* And you'd better not come back here again!"
Boy: "Yah yah yah let's just go."
*hands the woman the money (in coins and dollar bills) and proceeds to serve the other customers in the shop*
Boy's mom: *on the way out the door* "YOUR MANAGER WILL BE HEARING FROM ME SOON!!"
Boy: *groans* "Moooooooom..."
Me: *calmly and disarmingly smiles and waves* "Thank you, pleasure doing business with you!"
The conversation was cut short a little, but the essence is still there. luckily the boy was there with his mom... or his travel fare [$40 in total] would have to come out of my own pocket. Damn these spoilt people. Customers are always right my ass.
. // prawninator | 23:44 + ~ |
You might be living in my neighbourhood, or some other town or country far away. I don't know. And neither do you, at this point.
Wherever you are, I know I'll find you... if you don't find me first.
It's just a matter of time.
. // links | misc +
- poorgamergirl auction
- email me
- [shop] wear your dice
- [shop] the poor gamer girl
- idm website
- idm forums
- halloween photos
The Poor Gamer Girl Fund
:D
We could use any help we can get, but you are not obliged to.
:)
